Scope of Universal Service

Law no. 24-96 clarifies the scope of Universal Service, which has been redefined as a telecommunications service (and not limited to a telephone service), including value-added services such as Internet access.
Universal service thus corresponds to : 

  • The routing of emergency calls, the provision of an information service and a printed or electronic directory;
  • Tasks relating to regional development, the provision of telecoms infrastructure and services to industrial and rural areas, enabling access to broadband and ultra-broadband, and supporting the development of telecoms technology and monitoring;
  • Value-added services as part of the Universal Service, in particular Internet access services.
Missions
All